FAQ

 
 

Where does your merchandise come from?

 

Kabria searches far and wide for unique items. This pursuit takes her to exotic locations around the globe.

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What is your refund & return policy?

 

Given the nature of these one-of-a-kind items, we are unable to offer returns or refunds. Therefore please view all photos and contact us with any questions before buying. Our staff takes special pride in selecting the items found on Global Attic and we want to ensure that you are satisfied with your purchase.

Are you GDPR Compliant?

 

Yes we are! Read our Privacy Policy here

Do you provide International delivery?

 

Yes. Global Attic will assist international buyers with receiving their merchandise. However, for items 60 lbs and greater, the buyer must  pay and assume all responsibility for shipping to destinations outside of Chicago. As it is difficult to accurately calculate shipping rates. The fees charged on the site are estimates. If shipping exceeds what the customer paid, we will submit an invoice for the additional fees. If the customer has overpaid for shipping we will issue a refund or a store credit - whichever the customer prefers.

How do I track my order?

 

Once your order is dispatched, you will be provided a tracking number.

Is local pickup or delivery available?

 

Yes. Due to item size, local pickup and delivery is available for specific items to Chicago-area buyers, unless buyer is willing to pay and assume responsibility for shipping to other destinations outside of Chicago. Please review the item description for available pickup/delivery options. During checkout, leave us a note or  email us at info@globalattic.com once your purchase is complete to request local pickup or delivery. We will send you the information necessary to obtain your item(s).

Does GA work with interior designers or real estate developers?

 

We take great pride in our relationships with interior designers, home stagers and real estate developers. Let us assist you in finding the perfect statement piece for your client or real estate project.
 

Can I hire GA to search for an item for me?

 

Absolutely. In addition to working with several other vendors, our Founder Kabria travels to source new items each year and she loves to shop. If you're looking for something specific, simply provide us with the details and we'll see what we can do to help you locate it.

Does GA offer wholesale pricing to other retailers?

 

Yes. Please view our wholesale terms here.

 

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